Privacy Policy

We respect your privacy and handle personal information with care and discretion. This policy explains what we collect, how we use it, and your rights.

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1. Purpose

Align Safeguarding (“we”, “us”, “our”) is committed to protecting the privacy of individuals who interact with our website, services, and communications. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information.

2. Applicability

We aim to handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), to the extent they apply to our activities.

3. What personal information we collect

We may collect personal information including:

  • Name, email address, phone number, and organisation details
  • Role/position and country/region (where relevant)
  • Information you provide in enquiries, forms, or communications
  • Website usage data (e.g., pages visited, device/browser information) via analytics tools, where enabled

We do not intentionally collect sensitive information through our website forms. If you provide sensitive information, we will treat it with heightened care.

4. How we collect information

We collect information when you:

  • Submit an enquiry via the Contact page
  • Subscribe to our newsletter
  • Communicate with us by email or other channels
  • Use our website (via cookies and analytics, where enabled)

5. How we use personal information

We use personal information to:

  • Respond to enquiries and provide requested information
  • Deliver updates and resources you opt in to receive
  • Improve our website and communications
  • Manage service delivery and professional engagement (where applicable)
  • Meet legal or regulatory obligations where required

6. Disclosure of personal information

We may disclose personal information to trusted service providers that support our operations, such as:

  • Email and newsletter providers (e.g., MailerLite)
  • Website hosting and security providers
  • Form processing and website plugins

We do not sell personal information.

7. Overseas disclosure

Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

8. Data security and retention

We take reasonable steps to protect information from misuse, interference, loss, and unauthorised access, modification, or disclosure. We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer period is required by law.

9. Cookies and analytics

We may use cookies and analytics tools to understand website usage and improve user experience. You can control cookies via your browser settings. Disabling cookies may affect website functionality.

10. Access, correction, and complaints

You may request access to personal information we hold about you and request correction if it is inaccurate. If you have a privacy concern or complaint, please contact us using the details below and we will respond within a reasonable timeframe.

11. Contact

Email: info@alignsafeguarding.com

12. Updates to this policy

We may update this policy from time to time. The latest version will be published on this page.